TCS receives highest overall customer reference scores

Tata Consultancy Services (TCS), (BSE: 523540, NSE: TCS), a leading IT services, consulting and business solutions firm, today announced that Forrester, an independent research firm, cited TCS as a Leader in its March 11, 2011 report titled “The Forrester Wave™: Global IT Infrastructure Outsourcing, Q1 2011”.

Forrester reviewed nineteen service providers across 36 criteria. The criteria were clustered into three categories of current offering, strategy and market presence. TCS was positioned in the Leader wave for global IT infrastructure outsourcing.

TCS received the overall highest customer reference scores out of all the vendors in the analysis. According to the research firm, “TCS has solid global distribution of clients, along with solid marks for complementary consulting capabilities as well as solid ecosystem participation. TCS also has a very solid strategy for IT infrastructure management including a particularly strong vision for planned enhancements.”

“We are glad to be recognized as a leader in this report,” said PR Krishnan, Vice President and Global Head, TCS Infrastructure Services. “TCS’ Infrastructure Services transform customers’ businesses with our analytics-led automation framework by providing greater transparency, flexibility and service excellence. Our transformation capabilities and unique value proposition continue to deliver improved service levels across our customers’ value chain.”

TCS provides a complete spectrum of IT Infrastructure Services to help customers build and manage a highly available, reliable IT infrastructure and adapt to new technologies. TCS’ infrastructure offerings include IT Service Desk, Data Center Management Services, End User Computing Services, Application Management Services, Converged Network Services, Managed Security Services, Enterprise System Management and IT Service Management.

About Tata Consultancy Services Ltd. (TCS)
Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPO, infrastructure, engineering and assurance services. This is delivered through its unique Global Network Delivery Model (GNDM™), recognized as the benchmark of excellence in software development. A part of the Tata group, India’s largest industrial conglomerate, TCS has over 198,500 of the world’s best-trained consultants in 42 countries. The company generated consolidated revenues of US $8.2 billion for year ended March 31, 2011 and is listed on the National Stock Exchange and Bombay Stock Exchange in India. For more information, visit us at www.tcs.com.

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